Frequently Asked Questions

Yes, at Thrive we understand the importance of security and our software is supported by a team of qualified cyber security technicians who ensure Thrive is using the most up-to-date secure system.

Thrive encrypts your confidential business information and replicates it in several locations online, meaning it’s safe, secure and available whenever you need it. Your information is encrypted at rest and in transit using industry-standard data encryption. This ensures your data is protected and stored securely.

All our servers and data centres have 24/7 monitoring including vigorous physical security controls and online surveillance. We complete regular security audits and test our security systems to ensure any potential threats are identified and managed.

We use a layered approach to security by using multi-factor authentication (MFA). This adds an additional layer of security by checking that it is really you when you log in to Thrive by combining your username and password with an authentication app on your smartphone. This second layer of security is designed to prevent anyone but you from accessing your account even if they somehow know your password.

Yes, with Thrive you can easily manage and produce Intrastat and Vies reports within the stock module. Talk to our team for a demo to see how easy it is to produce these reports.

Yes, Thrive hosts a robust stock management module with full traceability and in-depth reporting functionality. For more information on this module click here.

Yes, you can easily automate the process of sending quotations and invoices using Thrive’s intuitive Sales Module. For more information click here.

Thrive’s support is unrivalled in the industry. Our experienced support team offer unlimited phone support to our clients.

You can forget about long wait times and repetition with our fully qualified team of accounting technicians who will follow your issue from start through to resolution.

Yes, as Thrive is a cloud-based software, your accountant can easily access the system from any location with a secure login. We also offer a free auditors license for your convenience.

Yes, our onboarding team will follow a structured process when implementing Thrive for your business. As part of this process closing balances from your existing system can be exported and imported into Thrive.

The onboarding process depends on the number of users in your business and the complexity of the implementation.  You can speak to your sales team who can review current systems and advise on the time required to implement Thrive.